Secure / Self-hosted / On-demand

Remote Support

PHXTEKS uses RustDesk for secure remote support. Install the client below, then enter the connection settings to allow PHXTEKS to connect.

Step 01

Download RustDesk

RustDesk is a free, open-source remote support tool. Pick your platform below — links go to the official GitHub release page.

After installing, open RustDesk and continue to Step 02.

Step 02

Enter Connection Settings

In RustDesk, open Settings → Network → ID/Relay Server, then paste the values below into the matching fields.

ID Server connect.phxteks.com
Relay Server connect.phxteks.com
Key dmZsd686iAb7KPru7uZX0DzuOrXcPO4jYBSxsGh8YQI=
API Server Leave blank
These settings let RustDesk reach PHXTEKS's self-hosted relay. Nothing happens until you also share your RustDesk ID with PHXTEKS during a scheduled session.
If something's off

Troubleshooting

  • Confirm the three settings above were entered exactly as shown.
  • Some networks block RustDesk ports (TCP 21115–21119). A different network usually clears this.
  • If issues persist, email your RustDesk ID to [email protected].

Don't want to install anything? Use the contact form instead.